While hearing aids are built to last, their performance can decline over time due to factors like ear conditions or the complexity of their design. Regular upkeep and quickly addressing any issues can help ensure they work properly until it’s time for a replacement. If your hearing aids stop working or seem to have a problem, there are some simple checks you can do at home before reaching out to an audiologist. But do you handle a broken hearing aid?

Speak to Your Audiologist

If your hearing aid breaks or stops working, speaking with your audiologist is an important first step before seeking repairs. They can guide you on how to handle the device to avoid causing further damage. For example, they may advise you to remove the batteries, clean the device carefully, or check for obvious issues like blockages or loose components. Your audiologist can also help determine whether the problem is something that can be fixed during an office visit or if it requires more extensive repairs.

Turn Your Hearing Aid Off

When dealing with a broken hearing aid, one of the first steps is to turn it off. This simple action can prevent further damage to the internal components while you assess the problem. Leaving the device powered on when it’s not functioning properly could strain the battery or worsen the issue. Once it’s off, you can safely inspect the hearing aid for visible problems like dirt, moisture or loose parts without risking additional harm. Turning the device off also ensures that it’s ready for repair when you take it to your audiologist for a professional evaluation.

Clean the External Environment and Pack in Its Case

Before sending your hearing aid for repair, it’s important to clean the external environment and place it in its case to protect it from further damage. Make sure you’re working in a clean, dry area to avoid introducing dirt or moisture into the device. Wipe down your hearing aid gently with a soft cloth to remove any visible dust or earwax. After cleaning, store the hearing aid in its protective case to shield it from accidental drops or exposure to elements like moisture and dust. Properly storing the device helps keep it safe until you can take it to your audiologist for repairs.

Document the Problem

When your hearing aid isn’t working properly, it’s helpful to document the problem before seeking hearing aid repairs. Write down the issues you’ve noticed, like if the sound is distorted, if it’s making strange noises or if it’s completely silent. Also, note when the problem started and any troubleshooting steps you’ve already tried, like changing the battery or cleaning the device. This information will be useful for your audiologist, as it can help them diagnose the issue more quickly and accurately. Keeping a record of the problem ensures that nothing important is forgotten when you discuss the repairs.

These are just a few ways you can handle your hearing aids if they are broken. If you want to learn more about hearing aid repairs, schedule an appointment with an audiologist.